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 Welcome to... |
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Welcome you for visiting Family Vitamin .com.
Here you'll find all products which you favorite,
plus hundreds more quality products at the lowest prices. We carry a wide selection of thousands of quality brand products ,
so you're sure to find just what you need at low price. Enjoy and save money to shop our quality Brand Name Vitamins, Herbs , Bodybuilding supplements at Familyvitamin.com.
Family Vitamin on-line Shop - located in Burnaby B.C.
We pride a wide selection of quality products at best prices, which has earned us the trust and reputation from customers which Family vitamin offers good Customer Services.
Our goal is to provide our customers to shop quality Brand Name vitamins and nutritional supplements - at good prices.
(Phone): 604-298-0151
(Fax): 604-298-0069
(E-Mail): hnfworld@yahoo.co.kr
4435 E .Hasting
Burnaby B.C
Canada
V5C 2K1
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| Privacy Policy |
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Family Vitamin will not show, share, or give customers informations to any others.
Family Vitamin will not allow Customer Information to be viewed or used by anyone other than authorized Family Vitamin personnel fulfilling customer orders or performing customer service through Family Vitamin.com
In the course of serving our customers,
Family Vitamin acquires customer information that customers may regard as private or sensitive.
Some of this information, such as customer's name, address, telephone number, E-mail address and credit card number and expire date- is provided to Family Vitamin by our customers in order to do service.
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| Security |
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Family Vitamin has made every effort to protect all sensitive, private and confidential customer information under our control from loss, misuse or alteration.
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| How to Shop? |
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Search by Product name or Item number and Search by Symptom on the upper left-hand corner of the screen is the easiest way to shop.
(a) The Item Number (if you know it) and click "Go", and the product will be displayed.
(b) The Product Name and click "Go", and all products with that name will be displayed.
(c) A Specific Condition (ie . Prostate, Eye, Arthritis, etc...) and click "Go", and products designed for the Condition specified will be displayed.
(d) Shop by Brand by clicking on the Brand name on the left-hand side of the screen. Click again on the Sub-category link that appears below the Category
(e) Special Products changed regularly, featuring Brand Name products are located on Hit, New, Recommended Products on the Homepage. Click the Pictures and details will be appeared.
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| Payment Methods |
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Familyvitamin.com accepts VISA and Master Card.
Your orders will be charged at time of shipment.
All payments are made in Canadian currencies.
All customers must submit the correct billing address on the credit card being used when ordering items on the website.
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| Order Confirmation |
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An order confirmation is sent to you by e-mail after you submit your order online.
And then will be sent e-mail when we sent out products which customer purchased.
It is important that you correctly enter your email address when placing your order.
If you do not receive your e-mail confirmation, please contact our customer service department by e-mail
at: service@familyvitamin.com |
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| Back Orders |
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Whenever possible, we try to ship your order as one complete shipment.
However, if you ordered several items that are in stock and others that are temporarily out of stock,
At this case we will notify you of the out of stock items and wait for your instructions on whether to ship partial or hold shipment for the items needed to fill your order. Your credit card will only be billed for items that are shipped. |
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| Return Policy |
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Customers must call and receive confirmation for any returns.
Items may be returned within two weeks of ordering.
We will issue a credit or refund check within 3 days of receiving products.(not include shipping charges)
Please note that customers are responsible for return postage and customs charges if applicable.
If for any reason you are not satisfied products, please call us to arrange for refund or store credit.Please send e-mail, phone or fax for a Return confirmation.
Collect shipments will be not accepted
Return To:
Family vitamin
4455 E Hasting Burnaby B.C
Canada
V5C2K1
Phone: (604) 298-0151
Fax: (604)-298-0069
E-mail:service@familyvitamin.com
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| Shipping |
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Free Shipping is provided by Family vitamin with a minimum purchase requirement.
All orders are sent by regular post or by courier (ground service)and express post.
The customer may choose a faster service.
Canadian Orders:
**By regular post
1)All orders OVER $75.00(excluding taxes) are shipped FREE OF CHARGE by Canada Post or ground service courier.
2)All orders under $75(excluding taxes) are charged $5.00 CHARGE by Canada Post.
**By Xpress
1)All orders OVER $150.00(excluding taxes) are shipped FREE OF CHARGE by Canada Xpress Post or Quick service courier.
2)All orders under $150(excluding taxes) are charged $7.50 CHARGE by Canada Xpress Post or Quick service courier.
**US Orders:
All orders over $150.00 CAD are sent by Canada post or ground service courier.
All United States orders will be charged a shipping fee of $15.00 cdn.
United States shipping charges do not include any additional insurance,tariffs or fees that may be occured. All additional charges and customs clearances are the responsibility of the customer.
**International Orders:
We charge a 10% shipping allowance on all orders over $150.00 CAD
All International orders are shipped Canada Post - Air
International orders will be not proceed without prior approval of shipping charges from the cutomer.
If we do not receive your approval of these charges within 3 days, your order will be cancelled.
International shipping charges may not include any additional insurance ,tariffs or fees.
All additional charges and custom clearance fees are the responsibility of the customer.
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| Taxes,tariffs |
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Orders within Canada are subject to 5% GST (Goods and service tax) and within the province of British Columbia are subject to 7.0% provincial sales tax on applicable products.(most of our products has GST only).
Our order form calculates these taxes for you automatically.
All countries outside Canada are exempt of these taxes
from Canadian and Provincial sales tax.
Family Vitamin is not responsible for additional tariffs or taxes that apply to items shipped outside of Canada
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| Member Login and Registration |
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Registering as a Member is easier way you enter Family vitamin and Logging-In at Check-Out time.
This provides for you and Family vitamin with important statistics, shopping patterns and your shopping history and allow you to find your favorite products more easily, and allowing Family vitamin to serve you better.
As a Member, Checking Out is fast, as your shipping and billing information is on file with us, and does not have to be re-entered after each shopping visit.
It is not necessary to Register or 'login' to the store.
As mentioned, Non-Member checkout is an option, but requires you to enter our shipping and billing information each time you Check Out. |
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| Non-Member Checkout |
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Family Vitamin offers Non-Member Checkout.
Non-Member Checkout means that instead of Logging In, you can complete a Shipping Address form to complete an order. If you have questions about your order please contact :
e-mail:service@familyvitamin.com
Or call to 1-604-298-0151
When you are ready to purchase, choose which type of checkout you prefer to use.
Non-Member Check Out requires you to enter your Shipping information each time you order.
Member checkout will automatically update your mailing and shipping information, and provide order tracking and the ability to reload previous baskets for future purchases. Once you have chosen your preferred checkout method, you are then sent to an Order Summary Page for final order checking, and then to select your payment method. . |
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| Canceling an Order |
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You may cancel your order if you fax or email us before your order is processed. e-mail to us
at: (E-Mail): hnfworld@yahoo.co.kr
4435 E .Hasting
Burnaby B.C Canada
V5C2K1 |
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| E-mail/Address |
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E-mail:
hnfworld@yahoo.co.kr
(T) 604-298-0151
(Fax):604-298-0069
Address:
4435 E hasting
Burnaby B.C
Canada
V5C2K1 |
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Welcome to...
